Refund policy

1. Refunds

Due to the digital nature of our products, we do not offer refunds or exchanges once the purchase is complete. Please review your order carefully before making a purchase.

2. Exceptions

Refunds may be granted under the following circumstances:

• If you accidentally purchase the same item twice, we will refund the duplicate purchase.
• If there is a technical issue with the template that cannot be resolved, we will provide a refund or replacement.

3. How to Request a Refund

To request a refund, please contact us at support@templatecastle.com with your order number and a detailed description of the issue. We will review your request and respond within 3 business days.

4. Customer Satisfaction

Your satisfaction is important to us. If you have any issues with your purchase, please contact us at support@templatecastle.com, and we will do our best to resolve the issue.

5. Contact Us

If you have any questions about our refund policy, please contact us at support@templatecastle.com