Shipping policy
Shipping Policy for TemplateCastle
At TemplateCastle, all our products are digital and do not require physical shipping. Here’s how our delivery process works:
Digital Product Delivery
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Instant Access:
- After completing your purchase, you will receive a confirmation email with a download link for your digital files.
- This link will be sent to the email address associated with your account or the email provided at the time of purchase if you haven’t created an account yet.
- We recommend creating an account on our site to easily track your purchases and access your products anytime.
Download Issues
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Download Errors:
- If you encounter any issues with downloading your files, please contact our support team at support@templatecastle.com for assistance.
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Expired Links:
- While our download links do not expire, in the rare case that your download link becomes inaccessible, please reach out to us with your order details, and we will provide a new download link.
Thank you for choosing TemplateCastle. If you have any further questions regarding our shipping policy, feel free to contact us.